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Trends in Outsourcing
from:Although outsourcing is not a newly introduced phenomenon it is as old as human kind itself and during this last decade or so it has become more of a mainstream
method of employment and business.
Outsourcing traces back to different eras and periods of the business and industrial evolution, concerning different sectors. However historians agree that the latest and largest wave of outsourcing trend came with the revolution of IT technology and the need of manufacturing hi-tech items, including computers and electronic equipment. One of the most crucial moments in the history and evolution of outsourcing services was the dot com boom and the significant increase of e-commerce possibilities. In present times there is practically nothing that cannot be outsourced, with BPO expanding in fields like IT and ITES outsourcing, security, monitoring, administration and even commerce.
Analysts claim that in a few years outsourcing will be the focal point of all IT and online businesses, mostly because nowadays companies can benefit from skilled and experienced personnel that come from all over the world at low cost. Especially since a vast majority of outsourcers come from countries like India and China, or other Asian countries where wages are lower than in the US and the developed Western Countries, the possibility of quality contractors with low rates is increasing dramatically every year. Although the initial predictions were talking about a decrease in outsourcing in 2006, in both 2006 and 2007 the number of outsource contracts was not only bigger but also the fields of activity were more varied than in all the previous decades. The current trend in outsourcing shows that the outsource providers expand their technological scope and ensure their position in global market, while the elevated number of buyers help in the creation of new outsourcing workplaces.
Since outsourcing now is broadening its horizons to different markets taking advantage of the latest technological inventions, there are no geographical or
language limits. Video conferences, instant messaging, networking groups, emails, mobile technology and social networks have facilitated the communication
and work of outsourcers with the hiring companies who can now focus on the core business operations of their companies. During these last five years we saw
the Western companies going offshore when it comes to outsourcers, not only because of the lower prices but also because of having access to a pool of
talented and competitive freelancers, ranging from high skilled professionals to ambitious and qualified graduates who could perform equally well maybe even better.
The future of outsourcing is now considered bright and open, although everyone agrees that the main focus now will be on increasing competition and the orientation of business to processes more than before.
Software Outsourcing Specific links
Software Outsourcing News
Simple Call Solutions Leverages 3CLogic's Call Center Software to Choose its ... - San Francisco Chronicle (press release)
Simple Call Solutions Leverages 3CLogic's Call Center Software to Choose its ... San Francisco Chronicle (press release) For Simple Call Solutions, the ability to integrate their own carrier with 3CLogic's cloud based call center software is essential for its success. Simple Call Solutions, located in Costa Rica, provides exceptional outsourcing services in areas such as ... |
HP's Software and Tear From Autonomy - Wall Street Journal
 Sydney Morning Herald | HP's Software and Tear From Autonomy Wall Street Journal IBM, in contrast, has an army of high-end consultants to craft software deals for clients. There are few bright spots elsewhere. HP's services business is largely a "body shop" fighting for low margin IT outsourcing contracts. Key Moments in Hewlett-Packard's Recent History HP Reports 3% Drop in Revenue Hewlett-Packard Scores a Second Quarter Beat; 27000 Jobs To Be Cut |
Sharp rise in outsourcing services trade - China Daily
 China Daily | Sharp rise in outsourcing services trade China Daily "By taking outsourcing service orders from overseas clients, we have made substantial progress in software development, quality control and project management," said Chen Lifeng, president of VanceInfo, another IT service provider in Beijing. |
Oracle Fusion in the cloud is just outsourcing: Salesforce.com - Computer Business Review
 Staffing Industry Analysts (registration) | Oracle Fusion in the cloud is just outsourcing: Salesforce.com Computer Business Review "If you're buying hardware, it's not cloud computing. If you're buying software, it's not cloud computing. I don't understand all this hype about private clouds or someone saying 'I'll run your cloud for you'. That's outsourcing. SAP Ariba Deal: Not All About Cloud Software Giant to Buy VMS Provider Ariba |
EXTOL International Survey Finds Customers Still Evaluating the Cloud for ... - Citybizlist (press release)
EXTOL International Survey Finds Customers Still Evaluating the Cloud for ... Citybizlist (press release) Pottsville, PA -- EXTOL International, a leading provider of business integration software and services, today unveiled the findings of its first Customer Cloud Survey, designed to gauge its customers' perceptions and activities surrounding outsourcing ... |